Thoughts on windshield replacement?

[cbradley]

I had a large crack form in my windshield this week, so I need to get it replaced. Toyota wants $1200 to replace it. I have called a bunch of places in the area where they will come to my office and replace it for about $250. I have tried to get a straight answer from them about any differences between the OEM glass and the replacement glass. The answers have varied from, "it's the same glass as the factory, it just doesn't have the toyota logo on it" to "it's just as good, its PPG or Pilkington." Does anyone have any thoughts or experience with this issue?

[Cackalak Han]

In my experience, the OEM Toyota glass is much more durable (thicker?). I replaced my OEM glass with an aftermarket and it chips like a 50 year old paint. Smallest rock = instant chip.

With that said, I don't think I'd ever pay $1200 for an OEM unit. I get mine from a local shop that installs for $150. I also bought a commercial windshield repair kit to fix any chips, so it's worked out ok for me.

[Momrocks]

If you are concerned about replacement glass quality, you can always go to an auto recycler for an OEM Yota windshield. You can polish it out prior to the installer popping it in.

.02

[Overland Hadley]

I have found replacement windshields to be of a lower quality than OEM. But I would not spend $1,200 on a OEM windshield.

[mtnbike28]

I just replaced mine, the installer said I would get a better seal with the flat gasket (stock had a 1/2 inch rim) since then, water streak off the sides and covers the side windows. I wish I had kept my old style gasket.

That said, I have replaced several windshields over the years, and always gone with the PPG ones. Seem to last as long, but I am in teh NE with salt being thrown up at the windshield all winter.

my $.02

[tdesanto]

I'm surprised no one has mentioned your car insurance. If you have comprehensive coverage, this should be covered. At least, it always has been for me.

Small cracks and chips are always repaired with no out of pocket cost to me. State Farm has no deductible for those.

For complete windshield replacement, which I did recently, my deductible was only $100.

Now, I have a feeling that the OEMs don't actually manufacture the glass. They source that from a glass manufacturer and have it made to their specified tolerances, but finding out which brand to get might be tough.

Good luck.

[corax]

I'm surprised no one has mentioned your car insurance. If you have comprehensive coverage, this should be covered. At least, it always has been for me.



That's a law in some states, others don't have that

For the price, shop around a bit and mention any lower estimates to their competitors to see if anyone will match price with a better quality glass

[kjp1969]

We've had an aftermarket windshield in our 2004 Sequoia since the truck was 1 month old, and it seems fine to me. The last glass guy I spoke with said that there's name-brand glass and cheap glass, and the name-brand glass is worth the extra dollars.

[mmtoy]

I was very disappointed in the quality of the aftermarket windshield on our Prius. There were so many small variations in thickness that the distortions were sometimes nauseating. It was so bad that sometimes I had to sit perfectly still with my eyes looking straight out. The replacement happened after we had reduced our insurance coverage to just the minimum. I don't think I'll ever go with a non-Toyota windshield again.

[mdnky]

Now, I have a feeling that the OEMs don't actually manufacture the glass. They source that from a glass manufacturer and have it made to their specified tolerances, but finding out which brand to get might be tough.

You're actually right. OEM in the "glass world" has nothing to do with the auto manufacturer's logo. PPG and some of the others are OEM glass companies, meaning they produce the glass for Honda/Toyota/GM/BMW/Ford/etc and their offerings meet the same specs as the dealer glass. Their offerings should be exactly the same as the offerings from the dealer's parts department, with the exception of the logo. The price is in between the glass carrying the auto manufacturer's logo and that of replacement manufacturers (used by Safelite, etc.) who use 3rd party glass (aka OEE.) OEE, original equipment equivalent, are the ones which have a low price tag and generally are inferior to the original (thinner.)

Something important to remember: The dealers won't accept OEE glass on lease returns, but will accept OEM glass and dealer glass. OEM glass also keeps the car qualified for most Certified Used programs.

Some states do have a glass law. In Kentucky, there's zero deductible if you have full coverage (regardless of your comprehensive deductible amount) set by state/commonwealth law. A few other have this also. I wish Louisiana did, as my 07 Accord got a crack less than 6 months after buying it new. I'm in the process of it being replaced, just haven't decided on the one I'm using. Still researching it, but it'll probably be PPG.

PPG supplies a lot of Toyota's glass, but this can change depending on the model and year: http://corporateportal.ppg.com/NA/OEMGlass/40_AutoResourceGuide/Vehicles.htm

[cbradley]

I called around the local shops. PPG or Pilkington can be had for about $250. Curiously, my windshield deductible is also $250. Depending on the timeframes involved, I may go through my insurance and get the Toyota dealer glass.

While doing my research, I came across http://safewindshields.com/. It has some useful safety information.

There is also some useful information from an installer towards the bottom of the first page of posts: http://www.toyota120.com/forum/showthread.php?t=3736

[CA-RJ]

I've talked to the glass shop that we use at our dealership and their windshields are almost $1000 cheaper than ours. They said the most important thing when using an aftermarket windshield is to use the factory moldings. The aftermarket ones are prone to leaking. Your insurance company should cover the cost of replacement with a factory windshield. If you can't find anyone to help you out, give me a call tomorrow at 888-413-1939 x339 and I'll see if we can help you out. Ask for Ryan if you call.

[cbradley]

Thanks Ryan; I appreciate it.

[TACODOC]

Has anyone ever had a windshield polished? I have pretty noticeable pitting from sand/desert trips. Can this be fixed or do I need new glass?

[dieselcruiserhead]

I use PPG and Pilkington as well. Diamond glass replaces for about $175 with a small warrantee and there is a cheap generic place near a junk yard here in SLC (that uses new glass) that is run by some Iranians that is only $125 if you negotiate, no matter what vehicle. They install crap by default but if you ask for PPG or Pilkington you get it. Pilkington is OEM on VWs and Audis for example. Shop around... From there it depends on what insurance you have but I really dislike using insurance for windshields as its such a racket...

[cbradley]

My insurance (21st Century) won't replace the windshield with Toyota glass unless my vehicle is 2008 or newer (it isn't). I found a place near my house that will use PPG or Pilkington. It was about $15 dollars less than my deductible. I'll give it a shot and see how the OEM glass is.

[Spur]

Has anyone ever had a windshield polished? I have pretty noticeable pitting from sand/desert trips. Can this be fixed or do I need new glass?

I've polished glass before. It was worthwhile, but it's not going to be perfect. It really only removes mineral deposits and light marring. To remove serious pits, you would have to take it to a glass restoration specialist. There are people who restore old glass for antique cars and such. For you, it would be cheaper and easier to replace the windshield IMO.

[ji603]

I'm on my 4th windshield in my tacoma. I always go with Diamond glass or one of these mobile guys. Usually about 180 bucks or so.

Just a note to the guys that take advantage of the free windshield replacement under your comprehensive policy.... usually that's because of a state law mandating insurance companies offer the 'benefit'

If you move to another state, look out for a surprise when you shop for insurance. Each one of the 'free' windshields will have counted as a claim.

:Wow1:

[cbradley]

If you move to another state, look out for a surprise when you shop for insurance. Each one of the 'free' windshields will have counted as a claim.

:Wow1:

Thanks for the heads up on this issue; that could have been a really expensive mistake.

[Chainlink]

You're actually right. OEM in the "glass world" has nothing to do with the auto manufacturer's logo. PPG and some of the others are OEM glass companies, meaning they produce the glass for Honda/Toyota/GM/BMW/Ford/etc and their offerings meet the same specs as the dealer glass. Their offerings should be exactly the same as the offerings from the dealer's parts department, with the exception of the logo. The price is in between the glass carrying the auto manufacturer's logo and that of replacement manufacturers (used by Safelite, etc.) who use 3rd party glass (aka OEE.) OEE, original equipment equivalent, are the ones which have a low price tag and generally are inferior to the original (thinner.)

Something important to remember: The dealers won't accept OEE glass on lease returns, but will accept OEM glass and dealer glass. OEM glass also keeps the car qualified for most Certified Used programs.

Some states do have a glass law. In Kentucky, there's zero deductible if you have full coverage (regardless of your comprehensive deductible amount) set by state/commonwealth law. A few other have this also. I wish Louisiana did, as my 07 Accord got a crack less than 6 months after buying it new. I'm in the process of it being replaced, just haven't decided on the one I'm using. Still researching it, but it'll probably be PPG.

PPG supplies a lot of Toyota's glass, but this can change depending on the model and year: http://corporateportal.ppg.com/NA/OEMGlass/40_AutoResourceGuide/Vehicles.htm

X2 on this

I happen to have been replacing auto glass since 99 and I fortunately was hired by a high quality privately owned business which required NGA and the like testing and qualifications. There are many very bad installers out there and it hurts the industry as a whole because 99.999999% of the public have no way of knowing what is and isn't a good job.

The "dealers ie:stealership" don't install their own glass they hire the cheapest guy to do it.

PPG and Pilkington (used to be LOF Libbey Owens Ford) Make most of the glass out there for the big guys like Honda Toyota Ford ...... even if under subsidiaries. For instance PPG does in fact make the glass for Toyota but most wouldn't know. Pilkington makes Jaguar glass but it depends from year to year if its labeled that way not to mention even larger forces like companies joining forces. We get glass from these 2 all the time with the car make acid burned off (why is beyond me in the end)

There are crap glass companies out there also where it is thinner and slightly off shape to avoid trade agreements and the such. Some glass makes into this country without DOT codes...btw illegal.

1200 bucks for a 4runner shield....criminal. I have an 02 Doublecab which replaced my 98 Taco which replaced my 93 which replaced an 89, and then and then......All with PPG, some said Toyota on them...but with the AEtech or United coding. Which BTW all used to be made in same plant which can be found on any DOT approved glass (coding to where built).

I'm a tad tired so forgive me if I am off of exactness but don't pay over 225, and for my 2 cents don't use one of the national companies if at all possible. I have seen there work... they want to burn guys out hire more without training and care little if at all about the consumer.

I could go on and on about there track records but you can google it up just type in said company name with world scam or the like and you will see.

[MoGas]

Stay away from Safelite glass. I've never had a good experience with their glass. The installers were fine, but the glass was horrible.

I only go to the Diamond here in town, and only the owner of this one does our cars. He will order an OEM gasket if requested and uses PPG and Pilkington. Plus you get the Omaha Steaks.:steak:

Per the Toyota factory manuals that I have for vehicles that use a gasket on the glass, the glass is also supposed to be glued, He was the only one that didn't blow me off when I showed him that in the book. He also admitted that he never knew about that. I send anyone that asks about glass to his place.


Here are some scans from my BJ,FJ,HJ 4x/6x manual.
http://img.photobucket.com/albums/v46/Mogas/FJ60scan0001.jpg
http://img.photobucket.com/albums/v46/Mogas/FJ60scan0002.jpg