This is probably true to some extent, but I'm pretty sure he's got plenty of help if he needs it. I visited him after Todd and Paul went to start Moonmen, and there were a couple of old partners in the shop helping him out. I think his waiting list is longer because they committed to quality over quantity a while back, and that meant slowing down for a better product. However, it would piss me off, too, if I was waiting for something for an extra-long time, and could never get in touch with anybody to find out where I am in the queue. I'm lucky enough to live a few minutes from his shop, so if I need work done, I can just head over to find out where things are at. A sixxer goes a long way, but you have to live near enough to make a personal delivery work in your favor. That's not to say I step in front of anybody who's waiting for his work, though. I just make damn sure he knows I'm waiting, and talking face to face with somebody reinforces that pretty well. He is a super nice guy, though, and the product is worth it. Hope it works out for everybody in line.