1Louder
Explorer
First off THANK YOU to all that have responded to countless questions about this battery. I don't like starting new threads but I deem this a specific issue and thought it would be useful for folks to share information. If you have charging issue questions, etc look at the other threads. When I get the energy I will edit this post and include the links. I just wasted 3 hours of my time between 2 Sears stores with no results.
Here's my issue and like others:
PM-1 Bad still under warranty mine purchasd 5/14
Go to Sears (1st claim it is not bad then make them use 2nd machine to test load and it is bad)
Ok it's bad now what. We don't make the PM-1 anymore and have no alternatives at this store. Claim 2nd store has a replacement. Won't 100% confirm or call to hold said battery. I get to drive 40 minutes to find out they don't have an alternative.
None in stock in AZ. No idea how to get one. No idea which one is the actual replacement offered by Sears. Just blank stares from the folks at Sears. Me the consumer gets to keep a dead product with a valid warranty and nothing else.
So if you have been in this situation and it was resolved. Maybe not 100% to your satisfaction but you at least either got an alternative battery of money back please share you story.
Very likely I get to waste more time contacting Sears "Corporate" for answers. I am done driving to different stores. They can find a battery, ship said battery to my local store for pickup. It will the go up for sale. Today I purchased a X2 Power 27F with a 60 month warranty. I am out nearly $300 again in 2 years and well I will hope for the best. What's that saying $#!* in one hand and hope in the other. See which fills up faster.
Thanks in advanced. I will never buy a Sears battery again....
Here's my issue and like others:
PM-1 Bad still under warranty mine purchasd 5/14
Go to Sears (1st claim it is not bad then make them use 2nd machine to test load and it is bad)
Ok it's bad now what. We don't make the PM-1 anymore and have no alternatives at this store. Claim 2nd store has a replacement. Won't 100% confirm or call to hold said battery. I get to drive 40 minutes to find out they don't have an alternative.
None in stock in AZ. No idea how to get one. No idea which one is the actual replacement offered by Sears. Just blank stares from the folks at Sears. Me the consumer gets to keep a dead product with a valid warranty and nothing else.
So if you have been in this situation and it was resolved. Maybe not 100% to your satisfaction but you at least either got an alternative battery of money back please share you story.
Very likely I get to waste more time contacting Sears "Corporate" for answers. I am done driving to different stores. They can find a battery, ship said battery to my local store for pickup. It will the go up for sale. Today I purchased a X2 Power 27F with a 60 month warranty. I am out nearly $300 again in 2 years and well I will hope for the best. What's that saying $#!* in one hand and hope in the other. See which fills up faster.
Thanks in advanced. I will never buy a Sears battery again....