Liz, sorry to hear the challenges of not getting any email reply. I would pick up the phone and call them; sometimes emails can get automatically flagged as spam by the email service provider or anti-spam software, and never get to the intended receiver.
Had this happened to me a few times, and glad to have received a phone call; allowed me to follow-up immediately. Just saying sometimes old school pick up the phone and call works best especially a sizeable purchase and seriousness level like this. Good luck with your purchase and travels.
Last edited by Ronct110; 05-08-2012 at 11:08 AM.
90 RRC, 110 and 04 DII
2011 Subaru Forester