Waeco / Dometic parts source in US

[clownmidget]

I'm looking for the silly little lid lanyard/strap on a CF-80. Found it pretty quickly for less than $10 on several AUS sites but nothing for the US. Anyone on here have good experience getting little replacement parts for their Waeco somewhere in the US they'd recommend? Thanks!

Just in case, part number: SP-028-NYLONSA or sometimes seen as SP-028-NYLON'SA and SP028NYLONASA

 

[Lemsteraak]

Mike, have you called Dometic here in the states? I had a problem with one of their 3way fridges years ago and their tech sent me the part free of charge.

 

[clownmidget]

No, do you have a link/phone # for their US ops? Thanks!

 

[Lemsteraak]

I understand Dometic now owns Waeco so I would go direct to them

http://www.dometic.com/enus/Americas/USA/Customer-Support/Spare-Parts/

Saw that they don't bring in the 3-Way fridges anymore and now that they have Waeco, just bring in compressor fridges.

Give them a call, I always had good luck with them, they have gotten huge though.

 

[nuclearlemon]

i'm in the process of getting parts from them. the number i have is 800-544-4881. get a speakerphone because you'll be holding an easy half hour before they get to you. both times i called, i was like 28th in line or something. the last time i held for over 40 minutes to find out where the parts i ordered two months ago were. not happy with their service at all.