Recent content by Victoria Palmer

Wandering Sagebrush, if we were in the US we would think about that. Maybe. We've already spent a ton of money on repairs were made ourselves, had new tables and countertops put in by other craftsman. On top of all that, we have our original purchase price, at this point I can't see spending...

TerraOps, we leave the vent open. Which is what we had been doing all along, with one or more of the windows cracked. The original leaks we had from the roof we were told was condensation. Since we have repaired the roof ourselves, we do not have water streaming down our walls. I should have...

When we were having our leaking issues, Phoenix told us the same thing, condensation. They refused to acknowledge that it was a leak. Our floor looked similar to yours and they told me to cut holes in the floor and squeeze the water out... I will say now that we have fixed the roof ourselves...

There is no way Phoenix will buy It back. They just don't care. I think their reputation is amazing. Even with all of MyTacos problems, our problems, and countless others, I routinely meet people who Oooh and Aaah when I tell them we have a Phoenix. Then they read our blog about our problems...

We taped everywhere that you did as well as the edges. Most of our water was coming in through the edges so that was the priority for us. Works like a charm!

Finally some good news! I feel like Phoenix should be installing the roof straps in all new campers and sending them to all owners with older ones. We have not had issues with the roof collapsing but just knowing it's considered "normal" by the company is just one more thing to worry about...

Have you looked at the photos My Taco posted? She is definitely not making this up. My Phoenix has had numerous problems as well, I had the same accusatory type of responses that MyTaco received, wherein both Carrie and Robbie told me over and over again that the problems were either 'normal'...

This whole thread makes me sad. We are in our 13th month traveling in Mexico and Central America (and I think we are the couple you are referring to) in our Phoenix. We have resolved most of our problems, the largest being the leaking roof that we were told was probably condensation and...

Just an update on our issues with our Phoenix: the owner of a different camper company reached out to me on how to get the roof to stop leaking and it seems to have worked. We also applied tent sealer around all the window seams so now the only water we have coming in now is where the...

We have been living and traveling in our Phoenix pop-up on an 06 tundra since October and loving life. Currently in Costa Rica we will be heading to panama before beading back north to drive the us and canada. We can't imagine going back to 'normal' life!

He didn't say, just that if we could find an RV service specialist they would pay for it to be done. We will get the liner replaced when we get back to the states. I can't imagine a rubber seal peeling any worse than the caulk or silicone products the roof started with?

Hey all! A good update on our end, Phoenix has agreed to a professional reseal (if we can find someone here in Central America) and also to replace the liner when we finally make it back to Colorado. Yaaaay! We will be out of the country for another year about so hoping to find someone down...

Perfection does not exist, indeed. But when you buy a brand new camper and the manufacturer refuses to acknowledge there are problems that's a huge problem. wasp, I'm glad your camper worked out, but my experience and MyTaco experience has been at the other end of the spectrum. I think...

Just went back and read this entire thread. I'm happy for the OP that rob and Cari even offered to try to fix the camper! When we first contacted them we were told the water was condensation and have never received an offer to fix anything, just told that it's normal for some condensation to...

I wish this thread had existed before we sunk half our trip budget into the Phoenix. We have had nothing but problems with water leaking, and like the original poster commented, not a tiny amount rather it was a deluge inside our camper every time it rained. Phoenix was quick to downplay our...