Oh, I completely agree that there are good/bad all around. It just seems like I'm hearing a lot more lately where current jeep dealers are failing customers. Some are small issues, some are major things. Sad thing is jeep (feep) likes to ride the historical coattails of the name, sad they are creating a reputation of not standing behind their customers. Time will tell if they fix this or let it go further downhill.There are good and bad like all brands. Some are total scum and others are great. Just have to play their bs game which sometimes requires being a dick.Welcome to FEEP. You're not the first person I've heard who has had problems with a dealership under Fiat. Good luck.